Prohibited and restricted items include, but are not limited to aerosols, alcohol, batteries, crackers, electronic items, lighters, liquids, matches, medicines, nail varnish, paints, perfumes and perishables. Please check our prohibited and restricted information and Country guides to make sure your item can be sent in the mail, and any specific conditions, including wrapping & packaging advice. Guidance on wrapping and packaging specific items
Put a contact name, address and telephone number inside.
Fill out containers with cushioning material like bubble-wrap or polystyrene chips (available from most Post Office® branches).Fragile items shouldn't touch either each other, or the side of the container.Make sure any outer containers are strong enough for their contents.Use padded envelopes for sharp edges or odd shapes.General advice for wrapping and packaging your mail Please follow these guidelines to make sure you're eligibility for compensation isn't affected if the item doesn't arrive as expected. If we spot a damaged item we will place it in a Royal Mail bag to try and prevent further damage, but it's better to package it correctly first. We use machines to sort your mail and occasionally this can result in packaging being damaged. You can search for up to 50 postcodes or addresses, free of charge, with our Postcode Finder. Write the address clearly on the front following our clear addressing guide lines and always include a postcode when you can. Simply wrap, pack and address them correctly. Making sure your items are safe and secure is easy.
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